6 New Year’s ReSOLUTIONS Every Professional Needs
You’ve had a great holiday, lots of wonderful time with family and friends and now it is time to hit the ground running. Time to think about what you [...]
Five Strategies To Increase Product Knowledge
You know what they say – knowledge is power. So that is indeed true when it comes to selling and even more so when you are selling financial services. It [...]
Customer Service – The difference between Poor to Great
One CRITICAL Step to Get Employees on Board My work as a business coach and sales and service speaker has me traveling quite a bit. I often must run errands [...]
Are You Driving Customers Away?
Three Strategies To Keep Your Customers From The Competition I am an instant gratification person! The moment I decide I want or need something, I want to get it, buy [...]
Business Growth: The New Rules
The new rules of business growth include knowing and understanding what a relationship is and how to build one. 3 Strategies To Better Know Your Customer Business growth [...]
We Are Your Customers & We Are Precious!
4 Strategies To Attract More Customers, Win More Business, Close More Sales A week ago I called my doctor’s office to schedule an elective procedure. A procedure that I did [...]
Why Your Customer’s Story Matters
The following is a guest blog post by the extremely talented Kelly Swanson, a motivational speaker and comedian of KellySwanson.net. For more info about Kelly and her work, please see [...]
One Surefire Strategy to Gain Competitive Advantage!
(Photo by podpad/FreeDigitalPhotos.Net) …Getting the edge in the Trust & Value Economy […]
3 Surefire Steps to Drive Sales (And the Customer Experience)
Two days before Christmas, on top of everything else we had to do, my husband made a decision that we needed to buy a new truck. Now, I will admit, [...]
The Power of Your Weakest Link
(Image courtesy of David Castillo Dominici/Freedigitalphotos.net) A week or so ago, my laptop computer, the one I travel with, take on all my client calls, and consider my right arm, [...]